Can't Download Hearthstone Update? Here's How to Fix It
Hearthstone is one of the most popular online card games in the world, with millions of players competing in ranked matches, casual games, battlegrounds, duels, and more. However, sometimes you may encounter a problem when you try to download the latest update for Hearthstone, which can prevent you from playing the game or accessing its new features.
can 39;t download hearthstone update
This can be very frustrating, especially if you are eager to try out the new cards, mechanics, or modes that come with each update. Fortunately, there are some simple steps you can take to troubleshoot and fix this issue, whether you are playing on a PC or a mobile device.
In this article, we will explain some of the common causes of Hearthstone update issues, and how to resolve them using various methods. We will also answer some frequently asked questions about Hearthstone updates at the end of the article.
Common Causes of Hearthstone Update Issues
Before we dive into the specific solutions for each platform, let's take a look at some of the possible reasons why you can't download Hearthstone update:
Outdated or incompatible device or operating system
If your device or operating system is not up to date, it may not be able to run the latest version of Hearthstone smoothly. This can cause errors or crashes during the update process, or prevent you from launching the game after updating.
Security programs blocking the update
Some security programs, such as antivirus software or firewalls, may mistakenly identify the Hearthstone update as a potential threat and block it from downloading or installing. This can happen if your security program is not updated or configured properly.
Poor or unstable internet connection
A weak or unreliable internet connection can also cause problems when downloading Hearthstone updates. If your connection is too slow, interrupted, or congested, it may take a long time to download the update files, or result in incomplete or corrupted downloads.
Corrupted or damaged game files
Sometimes, your game files may get corrupted or damaged due to various reasons, such as power outages, disk errors, malware infections, etc. This can affect the performance and stability of your game, and prevent it from updating properly.
How to Troubleshoot Hearthstone Update Issues on PC
If you are playing Hearthstone on a PC, here are some of the steps you can take to fix the update issues:
Check for ongoing maintenance or patching issues
Sometimes, the update issues may not be caused by your PC, but by Blizzard's servers or services. Blizzard may be performing maintenance or patching on their servers, which can temporarily affect the availability or functionality of Hearthstone. To check if this is the case, you can visit the to check the status of Hearthstone and other Blizzard games.
Disable or temporarily uninstall your security programs
As mentioned earlier, some security programs may interfere with the Hearthstone update process. To prevent this, you can try disabling or temporarily uninstalling your antivirus software, firewall, or any other security programs that may be running on your PC. You can also add Hearthstone and the Battle.net app to the exceptions or whitelist of your security programs, so that they are not blocked in the future. Remember to re-enable or reinstall your security programs after updating Hearthstone.
Optimize your internet connection and avoid downloading other files
A good internet connection is essential for downloading Hearthstone updates smoothly and quickly. To optimize your internet connection, you can try the following tips:
Use a wired connection instead of a wireless one, if possible.
Close any other programs or applications that may be using your bandwidth, such as streaming services, online games, web browsers, etc.
Restart your modem and router, and make sure they are working properly.
Contact your internet service provider (ISP) if you are experiencing any issues with your connection speed or quality.
Run the scan and repair tool in the Battle.net app
If you suspect that your game files are corrupted or damaged, you can use the scan and repair tool in the Battle.net app to fix them. This tool will scan your game files and replace any missing or faulty ones with fresh copies. To use this tool, follow these steps:
Open the Battle.net app and select Hearthstone from the left menu.
Click on Options and select Scan and Repair.
Click on Begin Scan and wait for the process to complete.
Launch Hearthstone and check if the update issue is resolved.
Update your drivers and operating system
Another possible cause of Hearthstone update issues is outdated or incompatible drivers or operating system. Drivers are software that allow your PC to communicate with your hardware devices, such as your graphics card, sound card, mouse, keyboard, etc. If your drivers are not updated or compatible with the latest version of Hearthstone, they may cause errors or crashes during the update process. Similarly, if your operating system is not updated or compatible with Hearthstone, it may also prevent the game from updating properly.
To update your drivers and operating system, you can use the following tips:
Use Windows Update to check for any available updates for your operating system and install them.
Visit the manufacturer's website of your hardware devices and download and install the latest drivers for them.
If you are using a laptop, make sure you are using the dedicated graphics card instead of the integrated one.
If you are using a custom-built PC, make sure your motherboard and BIOS are updated.
How to Troubleshoot Hearthstone Update Issues on Mobile Devices
If you are playing Hearthstone on a mobile device, such as a smartphone or a tablet, here are some of the steps you can take to fix the update issues:
Update your device's operating system
As with PC, your device's operating system may also affect the Hearthstone update process. If your operating system is not updated or compatible with the latest version of Hearthstone, it may cause errors or crashes during the update process, or prevent you from launching the game after updating.
To update your device's operating system, you can use the following tips:
For Android devices, go to Settings > System > System Update and check for any available updates and install them.
For iOS devices, go to Settings > General > Software Update and check for any available updates and install them.
Make sure you have enough storage space on your device to download and install the updates.
Restart your device after updating your operating system.
Restart your device
Sometimes, a simple restart of your device can fix many issues, including Hearthstone update issues. Restarting your device can clear the cache, free up memory, and refresh the system. To restart your device, you can use the following tips:
For Android devices, press and hold the Power button and select Restart.
For iOS devices, press and hold the Power button and slide to power off. Then press and hold the Power button again to turn on your device.
Log off and log back on to the Play Store or App Store
If you are having trouble downloading or installing Hearthstone updates from the Play Store or App Store, you can try logging off and logging back on to your account. This can help refresh your account information and resolve any issues with your downloads. To log off and log back on to the Play Store or App Store, you can use the following tips:
For Android devices, go to Settings > Accounts > Google and select your account. Then tap on Remove Account and confirm. Then go back to Settings > Accounts > Add Account and select Google. Then enter your email and password and sign in.
For iOS devices, go to Settings > iTunes & App Store and tap on your Apple ID. Then tap on Sign Out and confirm. Then go back to Settings > iTunes & App Store and tap on Sign In. Then enter your Apple ID and password and sign in.
Switch between Wi-Fi and cellular networks
If you are using a Wi-Fi network to download Hearthstone updates, you may encounter issues if your network is slow, unstable, or congested. To avoid this, you can try switching to a cellular network, if you have enough data plan and coverage. Alternatively, if you are using a cellular network to download Hearthstone updates, you may encounter issues if your network is weak, unreliable, or expensive. To avoid this, you can try switching to a Wi-Fi network, if you have access to one. To switch between Wi-Fi and cellular networks, you can use the following tips:
For Android devices, swipe down from the top of the screen and tap on the Wi-Fi icon or the Cellular icon to turn them on or off.
For iOS devices, swipe up from the bottom of the screen or swipe down from the top right corner of the screen and tap on the Wi-Fi icon or the Cellular icon to turn them on or off.
Clear the Play Store or App Store cache
The Play Store or App Store cache is a temporary storage of data that helps speed up the loading and downloading of apps. However, sometimes this cache may get corrupted or outdated, which can cause issues with Hearthstone updates. To clear the Play Store or App Store cache, you can use the following tips:
For Android devices, go to Settings > Apps & Notifications > See All Apps > Google Play Store > Storage & Cache > Clear Cache.
For iOS devices, go to Settings > General > iPhone Storage > App Store > Offload App. Then go back to Settings > General > iPhone Storage > App Store > Reinstall App.
Conclusion
Hearthstone is a fun and addictive game that keeps evolving with new updates. However, sometimes these updates may not download or install properly due to various reasons. In this article, we have explained some of the common causes of Hearthstone update issues, and how to troubleshoot them using different methods for PC and mobile devices. We hope that these tips will help you fix the update issues and enjoy the game. If you still can't download Hearthstone update after trying these methods, you can contact Blizzard support for further assistance.
FAQs
What is the latest version of Hearthstone?
The latest version of Hearthstone as of June 2023 is 23.0.0, which introduces the new expansion, Rise of the Shadowlands. This expansion adds 135 new cards, a new keyword, and a new game mode. You can find more details about the latest version of Hearthstone on the .
How do I contact Blizzard support if I still can't download Hearthstone update?
If you have tried all the methods in this article and still can't download Hearthstone update, you can contact Blizzard support for further help. You can use the to get updates and tips.
How do I create a new administrator account on my PC?
If you are playing Hearthstone on a PC, you may need to create a new administrator account to troubleshoot some update issues. An administrator account has more privileges and permissions than a standard user account, and can help you run the game and the update process more smoothly. To create a new administrator account on your PC, you can use the following steps:
Open the Start menu and click on Settings.
Click on Accounts and then Family & Other Users.
Click on Add Someone Else to This PC and follow the instructions to create a new user account.
Click on the new user account and then Change Account Type.
Select Administrator from the drop-down menu and click OK.
Sign out of your current account and sign in to the new administrator account.
Launch Hearthstone and check if the update issue is resolved.
How do I clear Hearthstone cache on my mobile device?
If you are playing Hearthstone on a mobile device, you may need to clear Hearthstone cache to troubleshoot some update issues. The cache is a temporary storage of data that helps speed up the loading and performance of the game. However, sometimes this cache may get corrupted or outdated, which can cause issues with Hearthstone updates. To clear Hearthstone cache on your mobile device, you can use the following steps:
Open the Settings app on your device and tap on Apps or Applications.
Find and tap on Hearthstone from the list of apps.
Tap on Storage and then Clear Cache.
Launch Hearthstone and check if the update issue is resolved.
How do I disable proxies that may interfere with the update?
If you are using a proxy server to access the internet, it may interfere with the Hearthstone update process. A proxy server is an intermediary that routes your internet traffic through another server, which can help you bypass geo-restrictions, improve security, or save bandwidth. However, some proxy servers may also block or slow down your downloads, or cause compatibility issues with Hearthstone updates. To disable proxies that may interfere with the update, you can use the following steps:
Open the Start menu and type in Internet Options.
Click on Internet Options and then Connections.
Click on LAN Settings and uncheck Use a Proxy Server for Your LAN.
Click OK and then Apply.
Launch Hearthstone and check if the update issue is resolved.
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